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Community Services

COMMUNITY SERVICES

The community services sector continues to be one of Australia’s largest and fastest growing employers. Occupations such as early childhood educators, aged care workers and disability support workers have experienced strong growth and this growth is expected to increase to meet community service demands and changes to service delivery models within these sectors. Our Certificate III to Diploma courses in these occupational fields incorporate a work placement component ensuring the student has the skills, knowledge and competencies required for immediate employment and/or entry into pathway courses.

CHC52015 – DIPLOMA OF COMMUNITY SERVICES

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Note that the Statutory & forensic child, youth & family welfare specialisation must be achieved in order to meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA)

To achieve this qualification, the candidate must completed 400 hours of work as detailed in the Assessment Requirements of units of competency.

RECOGNITION OF PRIOR LEARNING (RPL)

A student may be entitled to gain unit of competency credits or recognition, if what they have
learned at work, from other programs, courses, from life experience or training provided at work
is relevant to the course. SCEI recognises the AQF qualifications and statements of attainment
issued by other registered training organisations. For further information see the RPL brochure
or visit www.scei.edu.au

ENTRY REQUIREMENTS

To ensure an appropriate learning opportunity, candidates need to demonstrate a capacity to
undertake study at Diploma level, this can be demonstrated via the following:

  • Successful completion of Year 12 or the equivalent level of study or mature aged entry
  • Successful completion of Southern Cross Education Institute’s Language, Literacy and Numeracy indicator
  • Candidates must be aged 18 or older
  • Moderate level of computer literacy required

ADDITIONAL REQUIREMENTS

  • National Police Check
  • Working with Children Check

FURTHER STUDY PATHWAYS

After achieving this Diploma course, students may continue their studies by enrolling in the:

  • CHC62015 Advanced Diploma of Community Sector Management.

EMPLOYMENT OPPORTUNITIES

The following employment opportunities are available to students who complete this
qualification:

  • Community services case worker
  • Welfare support worker
  • Community services case manager

CORE UNITS

  • CHCCOM003 -Develop workplace communication strategies
  • CHCLEG003 – Manage legal and ethical compliance
  • HLTWHS004 – Manage work health and safety
  • CHCPRP003 – Reflect on and improve own professional practice
  • CHCDEV002 – Analyse impact of sociological factors on clients in community work and services
  • CHCMGT005 – Facilitate workplace debriefing and support processes
  • CHCCCS007 – Develop and implement service programs
  • CHCDIV003 – Manage and promote diversity

ELECTIVE UNITS

  • CHCCSL001 – Establish and confirm the counselling relationship
  • CHCCCS004 – Assess-existing needs
  • CHCDEV001 – Confirm client developmental status
  • CHCCSM005 – Develop, facilitate and review all aspects of case management
  • CHCCDE011 – Implement community development strategies
  • CHCCDE009 – Develop and support community leaderships
  • CHCCCS019 – Recognise and respond to crisis situations
  • CHCADV002 – Provide advocacy and representation services
...

DURATION

Full Time,
104 Weeks

...

MODE OF STUDY

On Campus

...

ASSESSMENTS

Assessment is both formative and summative and may include a combination of:

  • Questioning
  • Skills Assessment
  • Industry Work Placement
  • Scenario
  • Case Study
  • Role Play
  • Project
  • Research and Report

CHC52015 – DIPLOMA OF COMMUNITY SERVICES

-CRICOS 090553K

This qualification reflects the role of support workers who complete specialized tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualized service planning and delivery.

Recognition of Prior Learning (RPL)

A student may be entitled to gain unit of competency credits or recognition, if what they have learned at work, from other programs, courses, from life experience or training provided at work is relevant to the course. SCEI recognises the AQF qualifications and statements of attainment issued by other registered training organisations. For further information see the RPL brochure or visit www.scei.edu.au

Entry Requirements

To ensure an appropriate learning opportunity,candidates need to demonstrate a capacity to
undertake study at Certificate IV level, this can be demonstrated via the following:

  • Successful completion of year 12 or equivalent level of study or mature aged entry
  • Minimum English level IELTS 5.5 or equivalent. Candidates from student assessment visa level 1 and 2 countries can undertakeSCEI’s English Proficiency Test. For more information on student visa assessment level refer to Department of Immigration and Border Protection Website www.border.gov.au
  • 18 years of age or over
  • Moderate level of computer literacy
  • Police clearance certificate (from home country)

Additional Requirements

  • National Police Check
  • Working with Children Check

Further Study Pathways

After achieving this Diploma course, students may continue their studies by enrolling in the: CHC62015 Advanced Diploma of Community Sector Management.

Employment Opportunities

The following employment opportunities are available to students who complete this qualification:

  • Community services case worker
  • Welfare support worker
  • Community services case manager

Core Units

  • CHCCOM003 -Develop workplace communication strategies
  • CHCLEG003 – Manage legal and ethical compliance
  • HLTWHS004 – Manage work health and safety
  • CHCPRP003 – Reflect on and improve own professional practice
  • CHCDEV002 – Analyse impact of sociological factors on clients in community work and services
  • CHCMGT005 – Facilitate workplace debriefing and support processes
  • CHCCCS007 – Develop and implement service programs
  • CHCDIV003 – Manage and promote diversity

Elective Units

  • CHCCSL001 – Establish and confirm the counselling relationship
  • CHCCCS004 – Assess-existing needs
  • CHCDEV001 – Confirm client developmental status
  • CHCCSM005 – Develop, facilitate and review all aspects of case management
  • CHCCDE011 – Implement community development strategies
  • CHCCDE009 – Develop and support community leaderships
  • CHCCCS019 – Recognise and respond to crisis situations
  • CHCADV002 – Provide advocacy and representation services
...

DURATION

Full Time,
104 Weeks

...

MODE OF STUDY

On Campus

...

ASSESSMENTS

Assessment is both formative and summative and may include a combination of

  • Questioning
  • Skills Assessment
  • Industry Work Placement
  • Scenario
  • Case Study
  • Role Play
  • Project
  • Research and Report